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Can I switch my broadband plan if I am not happy with it?

If you are on a monthly plan you can cancel and change anytime without a penalty. Contract plans normally incur an early termination fee. If you don’t want to change service provider just your plan with some suppliers you can change normally to a higher value plan and avoid the exit fees. The best bet is always to call your supplier and tell them the reasons that you are not happy, they may be able to find a solution.

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